Rubber Boat Antenna

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery Costs:
For Orders Up To £59.99: £4
For Orders Over £60: FREE
Next Day Delivery (Before 10am): £5
(Delivery delays can occasionally occur)

Cult Tackle delivers to addresses within the UK. We cannot ship to PO Boxes.
Shipment confirmation & Order tracking

You will receive a Delivery Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@culttackle.co.uk.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@culttackle.co.uk and send your item to: Boat House, Berners Hall Farm, Berners Roding, Ongar, Essex, CM5 0TB, United Kingdom.

Shipping
To return your product, you should mail your product to: Boat House, Berners Hall Farm, Berners Roding, Ongar, Essex, CM5 0TB, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We recommend using a tracked delivery service and purchasing extra insurance for high value items as we are unable to process your return if it does not reach us.